Return & Refund Policy

We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.

To be eligible, your item must be unused, in its original condition and packaging, with proof of purchase.

To request a return, contact us at k0nstarelease@gmail.com. Once your request is approved, we'll provide return instructions. Returns sent without prior authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or you received the wrong product, contact us immediately so we can resolve the issue.

Non-Returnable Items

We do not accept returns for:

• Gift cards
• Final sale items

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time.

If you haven't received your refund within 15 business days after approval, please contact us at k0nstarelease@gmail.com.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, provided the item is unused, in its original condition and packaging, and accompanied by proof of purchase.